VoiceMail

Required product: Switch or Mobile

Access voicemails on both receptions and mobilephones.

  1. Properties
  2. Get all voicemails
  3. Get a single voicemail by ID
  4. Update a voicemail
  5. Delete a voicemail
  6. Download the voicemail as MP3

Voicemail properties

Name Description
created_at 
{"created_at":"2014-10-10T02:48:48+02:00"}
The time the voice mail was created in ISO-8601.
duration 
{"duration":45}
Duration of the voice mail in seconds.
endpoint 
{"endpoint":"Employee#1"}
{"endpoint":"Reception#1"}
The employee or reception the call was made to.
from_contact Contact representing the caller.
from_number 
{"from_number":"4571999999"}
Number of the caller.
heard 
{"heard":true}
{"heard":false}
Whether the voice mail has been listened to or not.
id 
{"id":1}
The ID of the voice mail.

Get all voicemails

Get voice mails for all receptions and the authenticated employee.

URL parameters

Name Description Example
created_at_lt_or_eq Show voice mails recorded at or before the specified time as ISO 8601. 2014-10-10T02:48:48+02:00
endpoint Show calls to specified employee or reception. Employee#1 Reception#2
limit Number of calls to show.
default: 10, maximum: 100 		10
number Show voice mails to or from specified number. 4571999999

Request

GET /api/v2/voice_mails

Response

Status: 200 OK
{
  "voice_mails": [
    {
      "id": 1,
      "created_at": "2014-03-13T15:11:55+01:00",
      "heard": true,
      "sound": {
        "formats": [
          "audio/mpeg"
        ],
        "url": "http://app.relatel.dk/api/v1/voice_mails/302667/sound"
      },
      "duration": 60,
      "from_number": "4522334455",
      "from_contact": {
        "id": 1,
        "number": "4512345678",
        "name": "Karsten Kontakt",
        "email": "karstenkontakt@example.com"
      },
      "endpoint_name": "Michael Medarbejder",
      "endpoint": "Employee#1"
    }
  ]
}

Get a single voicemail by ID

Get a single voice mail.

Request

GET /api/v2/voice_mails/:id

Response

Status: 200 OK
{
  "voice_mails": {
    "id": 1,
    "created_at": "2014-03-13T15:11:55+01:00",
    "heard": true,
    "sound": {
      "formats": [
        "audio/mpeg"
      ],
      "url": "http://app.relatel.dk/api/v1/voice_mails/302667/sound"
    },
    "duration": 60,
    "from_number": "4522334455",
    "from_contact": {
      "id": 1,
      "number": "4512345678",
      "name": "Karsten Kontakt",
      "email": "karstenkontakt@example.com"
    },
    "endpoint_name": "Michael Medarbejder",
    "endpoint": "Employee#1"
  }
}

Update a voicemail

Update a voice mail.

Properties

Name Description
heard 
{"heard":true}
{"heard":false}
Mark a voice mail as listened to or not.

Request

PUT /api/v2/voice_mails/:id
{
  "voice_mail": {
    "heard": true
  }
}

Response

Status: 200 OK
{
  "voice_mail": {
    "id": 1,
    "created_at": "2014-03-13T15:11:55+01:00",
    "heard": true,
    "sound": {
      "formats": [
        "audio/mpeg"
      ],
      "url": "http://app.relatel.dk/api/v1/voice_mails/302667/sound"
    },
    "duration": 60,
    "from_number": "4522334455",
    "from_contact": {
      "id": 1,
      "number": "4512345678",
      "name": "Karsten Kontakt",
      "email": "karstenkontakt@example.com"
    },
    "endpoint_name": "Michael Medarbejder",
    "endpoint": "Employee#1"
  }
}

Delete a voicemail

Delete a voice mail.

Request

DELETE /api/v2/voice_mails/1

Response

Status: 200 OK

Download the voicemail as MP3

Download the voicemail as MP3.

Request

GET /api/v2/voice_mails/:id/sound

Response

Status: 200 OK
Content-Type: audio/mpeg